| Products and Services Offered | Sanuki Udon, Tempura, Rice Balls, Donburi Bowls |
|---|---|
| Countries of Overseas Expansion | USA / UK / Indonesia / Philippines / Taiwan / Cambodia / Vietnam, and others (As of June 2024) |
| Number of Overseas Locations | 271 stores (As of June 2024) |
| Franchise Contract Type | Directly Managed / Joint Venture (JV) / Franchise (Varies by country and area) |
Marugame Udon, a Sanuki udon specialist widely established in Japan, has been aggressively expanding into international markets since the successful 2011 opening of its Waikiki location in Hawaii.
While mass production in factories is the industry norm, the brand features a unique business model where noodles are made from scratch at every single location. The open kitchen style, where the process of crafting noodles from flour is fully visible, transcends language barriers to visually communicate product value, demonstrating immense drawing power in markets such as London and the United States.
A defining feature of Marugame Udon is the installation of noodle making machines in every store. By making the entire process—creating dough from flour, cutting the noodles, and boiling them—visible to the public, the brand adopts a system that shows the cooking process directly to the customer.
This performance style cooking atmosphere intuitively communicates freshness beyond language barriers. Since the manual craftsmanship itself serves as a powerful promotional tool, it functions as a foundation for attracting customers and encouraging organic social media sharing while minimizing advertising costs.
The brand utilizes a cafeteria style system where customers carry a tray, receive their main udon dish, and then self select side dishes such as tempura and rice balls.
The display of freshly fried tempura encourages instinctive additional purchases. While affordable udon serves as the core for attracting customers, the system is designed to increase average spend through various side dish combinations. Furthermore, by having customers handle serving and clearing their own trays, the model suppresses labor costs for floor staff and enhances overall labor productivity.
While adhering to the core policy of on site noodle production, the brand develops soups and toppings tailored to the specific demands of each country's market.
From introducing vegan menus in the London market to providing spicy soups in Indonesia, the brand optimizes its offerings to suit local food cultures. This flexible approach to establishing the brand as a staple for daily dining enables sustained store expansion across diverse regions.
“We alway visit the Waikiki spot when we come to Hawaii I love the udon. So delicious. This time around we also tried the teriyaki. Was great too.”
“Always a great experience. Fresh, fast, friendly and reliable. A go to for lunch while working. The line goes fast so don't let that stop you.”
“Great tasting food! I got the curry udon. It was absolutely delicious! The service was super fast! Will definitely get again!”
“Delicious food, decent portions, fast service, friendly staff and great value! We visit most times we're in London. Great vegan options!”
“This was a lovely spot, especially in London, where it’s so busy. You can really take your time and relax in here and just enjoy some nice warm udon.”
| Brand Name | Marugame Udon |
|---|---|
| Company Name | Toridoll Holdings Corporation |
| Head Office Location | 19th Floor, Shibuya Solasta, 1-21-1 Dogenzaka, Shibuya-ku, Tokyo |
| Date of Establishment | 1990 (Toridoll), 2000 (Marugame Udon) |
Smart Systems Keep Them Profitable.
The live sensation of kneading dough and boiling noodles right before your eyes—this "freshly made" experience is the ultimate weapon for attracting customers worldwide, transcending all language barriers. The ability to turn even the time spent waiting in line into entertainment creates overwhelming drawing power.
Furthermore, high profitability is ensured by combining the high turnover rates of the cafeteria style with a side dish system that drives up average spend. This is a powerful business model where the passion for spreading Japanese food culture meets exceptionally rational store design.